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Services & Support

End-to-End Support for Your Industrial Display Projects
 

At MQ, we don't just supply industrial displays-we provide end-to-end support throughout your project lifecycle. From technical consultation to after-sales maintenance, our goal is to ensure your devices perform reliably and efficiently.

 

Pre-Sales Services
 

Helping you select and plan the right solution

Application Assessment & Product Recommendation
Analyze your environment, device type, and usage conditions
Recommend Touch Panels, TFT LCDs, Display Modules, or Tempered Glass Panels best suited to your project

Custom Feasibility Analysis (DFM)
Evaluate manufacturability, optical bonding, touch sensitivity, and interface options
Provide technical drawings and prototype suggestions within 24 hours

Rapid Technical Consultation
Dedicated pre-sales engineer for design questions, component compatibility, and integration challenges
Advice on optimizing display size, brightness, and durability for your application

 

In-Sales / Production Services
 

Ensuring smooth production, delivery, and integration

Flexible Order Quantities & Production Scaling
Prototype orders from 50 pcs
Mass production up to 50,000 pcs/month

Dedicated Project Management
Assign a project manager to provide daily updates on production status, material procurement, and QC results
Coordinate custom packaging, labeling, and shipping requirements

Real-Time Quality Monitoring
Online inspection reports, photos, and video verification for each roduction batch
oMinimize surprises and ensure consistency

 

After-Sales Support

Keeping your displays operational long-term

Warranty & Replacement

12–24 months coverage for material or process defects
Fast batch replacement for critical defects affecting operations

Technical Troubleshooting

Assistance with touch failures, grounding issues, noise interference, or display integration problems
Remote support via video, email, or phone for immediate solutions